Our policy aims to provide consistency and structure, within which the children can feel secure and know very clearly our expectations of excellent behaviour from them. It is designed to consistently reward good behaviour and support all children to make the right choices about their behaviour enabling them to work, learn and play together in a positive way.

DIAMOND RULES

Care for everyone and everything.

Show good manners and respect to everyone.

Aim high and succeed.

Although, this is very rare we do at times need support pupils who find it more challenging to follow our diamond rules at all times.  This is how we respond to misbehaviour.

WHAT TO DO IF YOU HAVE A CONCERN?

It is our policy at Fernvale Primary School to work in partnership with parents and the wider community. We believe that co-operation and a sense of joint purpose between School and parents will assist in ensuring open and positive relationships.

From time to time, however, parents and members of the public may express concerns or make a complaint. We take all complaints seriously and have procedures in place for dealing with them.

 Where possible, complaints will be resolved informally. Where a complaint has not been resolved informally, then formal procedures as detailed in our complaints procedure may be followed.

Copies of the complaints procedure are available from the school office on request.